Director of Operations and Administration
Heather C. Smalley, CTFA
Heather Smalley is the Director of Operations and Administration at Hemenway Trust Company. Heather oversees and directs the finances, administration, and operations of the company

Heather Smalley is the Director of Operations and Administration at Hemenway Trust Company. Heather oversees and directs the finances, administration, and operations of the company. She is responsible for handling the company financials, assisting in risk oversight and regulatory compliance, and ensuring the highest level of client service.

Heather is a Certified Trust and Fiduciary Advisor (CTFA). She was an auditor for ten years before joining Hemenway Trust Company. She previously worked at one of the largest CPA firms in New England and managed audits for a multinational corporation. She is experienced in financial statement preparation and analysis, budgeting, internal controls, and process implementation and improvement.